Privacy Policy
1. Introduction
Welcome to Australian Breeder Reviews ("we," "our," or "us"). We are committed to protecting your privacy and personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
2. Information We Collect
2.1 Personal Information
We collect:
- Name and contact details
- Email address
- Location within Australia
- Account credentials
- Profile information
- Reviews and ratings you submit
- Photos and content related to breeder reviews
- Proof of purchase you choose to submit to verify a review (such as a microchip number, receipt, or registration paperwork)
- Communication with our support team
2.2 Breeder Information
For breeders listed on our platform, we collect:
- Business name and location
- Registration/license information
- Contact details
- Photos of facilities and dogs
- Responses to reviews
2.3 Automatically Collected Information
- IP address and location data
- Browser type and version
- Device information
- Log data
- Cookies and similar technologies
- Usage patterns and preferences
3. How We Use Your Information
3.1 Content Disclaimer
Please note that:
- All reviews and comments posted on our platform represent the views of individual users
- These views do not reflect the opinions or positions of Australian Breeder Reviews
- We act solely as a platform for users to share their experiences
- We do not verify or endorse the opinions or accuracy of user content
- Where a review displays a "Verified Purchase" badge, we have confirmed on a best-effort basis that a transaction took place (for example, via a microchip number or receipt). This confirms the transaction only, not the opinion
We use your personal information to:
- Maintain and operate our review platform
- Process and display reviews
- Verify user and breeder identities
- Verify that a reviewer obtained a dog from a breeder, where proof of purchase is provided
- Moderate content and detect fake or fraudulent reviews
- Respond to support requests
- Investigate complaints and disputes
- Improve our services
- Send service-related notifications
- Prevent fraud and abuse
- Comply with legal obligations
Proof of purchase you submit (such as a microchip number) is used only to verify your review and to investigate disputes. We do not display it publicly: a verified review shows only a "Verified Purchase" badge, never the underlying document or number. You can ask us to delete proof you have submitted at any time.
4. Information Sharing and Disclosure
We may share your information with:
- Listed breeders (limited to review content and basic user information)
- Service providers who assist in operating our platform
- Law enforcement when required by law
- Third parties with your explicit consent
We do not sell your personal information to third parties.
5. Content Removal Rights
5.1 User Content Removal
You have the right to request:
- Removal of your personal information
- Deletion of your account
- Removal of reviews you've posted
- Removal of photos you've uploaded
- Removal of your breeder listing (if applicable)
5.2 Photo Removal Process
If you own the copyright to a photo on our site:
- Submit a removal request through our support system
- Provide proof of ownership
- The photo will be removed within 2 business days
- You will receive confirmation of removal
6. Data Security
We implement comprehensive security measures including:
- Encryption of sensitive data
- Regular security assessments
- Secure server infrastructure
- Access controls and authentication
- Regular security updates
- Staff training on data protection
- Incident response procedures
7. Your Rights and Choices
You have the right to:
- Access your personal information
- Correct inaccurate information
- Opt-out of communications
- Lodge a complaint with the Office of the Australian Information Commissioner (OAIC)
8. Children's Privacy
Our service is not directed to children under 16. We do not knowingly collect personal information from children.
9. Contact Us
To exercise your privacy rights or submit requests:
- Log into your account
- Click the "Contact Support" button
- Select the appropriate request type
- Follow the provided instructions
Support requests are typically processed within 5 business days.
By using Australian Breeder Reviews, you agree to the terms outlined in this policy.